FREQUENTLY ASKED QUESTIONS
On this page you will find answers to some of our most asked questions, as well as some tips.
HOW DO I CHOOSE THE
When choosing a sword it is very important to pay attention to what you are looking for it to do. Different steels have different qualities which make them more suitable for different purposes. Heat treated 1095 steel provides a very durable blade for cutting exercises, whilst T10 is best known for it's flexibility. The legendary Tamahagane gives you the strongest edge with enough power to cut through pretty much everything like butter. You should also consider the length of the blade, i.e. aikuchis, compared to katanas, are much more practical in close combat.
HOW DO I PLACE AN ORDER?
When ordering directly from us and not the dealers, please send the following information to firstname.lastname@example.org :
The product/s and quantity you were interested in
Your full name
Phone number (for the notice of arrival)
As all our products are fully hand made to order, so they need to be paid beforehand. We will send you a proforma invoice and the order will be sent as soon as the payment has come through. We accept international wire transfers and PayPal at email@example.com.
DO YOU MAKE CUSTOM SWORDS
In general we do not, because our swords are completely custom designs and they are made as a whole, so it is not possible to just take pieces of different swords and put them together. Everything is made by hand for the exact sword, including saya. If customer provides a fully custom made sword design, that does not have any relevance to ours, we might consider making it for a very special occasion... The sword must always be fully paid in advance.
WHICH COUNTRIES DO YOU
We have dealers/distributors covering most of the globe. In case you do not have any dealer near you, you may place an order straight through us, as we offer worldwide shipping.
CAN YOU DULL THE EDGE FOR PRACTICE PURPOSES/REASONS?
Each sword is sharpened by hand on a stone, this process is very time consuming and requires high expertise from the swordsmith, and for that reason we will not reverse their remarkable job. On the other hand we are just about to release bokkens (wooden practice swords) and iaitos (steel practice sword with dull edge), if you're looking for something to practice with first.
HOW DO I MAINTAIN MY BLADE?
To maintain your sword in pristine condition, we recommend oiling the blade after every use and/or every 2-4 weeks, depending on the humidity of the climate. Wipe the blade with a soft lint-free cloth and spread a layer of sword oil evenly along the blade before placing said blade back in its custom saya.
In case there comes a need to sharpen your sword, we highly recommend seeking a professional who masters the traditional stone sharpening technique. This way even your grandkids will get to enjoy your beautiful sword too some day.
In case your sword arrives with any marks, scuffs or dents, please contact our customer support immediately at firstname.lastname@example.org . The swords are heavily oiled at the factory to prevent corrosion. If your sword has any rust on it, make sure to oil it immediately and contact us for further information.
MY SAYA IS TOO TIGHT/LOOSE,
IS THIS A DEFECT?
Due to weather conditions and different climates, humidity and temperature, the saya might expand or shrink, as it is made of natural materials. Do not force the blade in or out of the saya. If your saya is too loose it means it has been exposed to too much heat and humidity. In this case, place the sword in the driest place in your house and the saya should tighten up naturally.
On the other hand if the saya is too tight, it has been exposed to too much cold and drought. The easy fix for too tight saya is to place it in a warmer, more humid place, or even next to a humidifier. In both cases, you should give the saya about a week to adjust.